This privacy policy explains how XL-gruppen collects and uses personal information. By personal information, we mean information and assessments that may be linked to an individual.

Processing of personal information
XL-gruppen collects and uses personal information for various purposes, depending on who you are and how we are contacted. We collect the following personal information for these purposes:

  • When we answer questions, either via telephone, email, or the contact form on our websites: Name, telephone number, email and any other personal information that may result from the dialogue. We process the personal data following a balance of interests, where the consideration of answering your questions becomes decisive.
  • Booking: Name, telephone number, email and any other personal information that may result from the dialogue. This information is necessary for us to fulfil our agreement with you.
  • We use cookies to obtain information about the use of our websites. We process the personal information following a balance of interests. This is necessary to adapt the website to our users. We still take care of your privacy by only using the information for statistics. It is not possible to identify you as an individual in these statistics. We will not process personal information beyond this without obtaining your consent first.


Storage time
We store your personal information for as long as necessary for the purpose for which the personal information was collected. This means, for example, that personal information that we process with your consent will be deleted if you withdraw your consent. Personal information that we process to fulfil an agreement with you will be deleted when the agreement has been fulfilled and all the obligations arising from the contractual relationship have been fulfilled.

Disclosure of personal data to others
We do not pass on your personal information to others unless there is a legal basis for such disclosure. An example of such a basis is if we have an agreement with you about it, or if we receive a legal order to hand over personal information. XL-gruppen uses data processors to collect, store and process personal information on our behalf. We have entered into agreements to ensure that the information is secure in all parts of the processing.

You have the right to access and correct or delete the personal information we have registered about you. You also have the right to require limited processing, object to the processing and have the information we hold about you handed over (right to data portability). To exercise your rights, you must send an email to We will respond to the email as quickly as possible and within 30 days at the latest.

If you believe that the way we process personal information does not match what we have informed you about here, or that we are otherwise in breach of privacy legislation, you may complain to the Norwegian Data Protection Authority. You will find information on how to contact the Norwegian Data Protection Authority on their website:


If we make amendments in our services or changes are made to the regulations on the processing of personal information, we may have to change the information you have received here. If we have stored your contact information, we will make you aware of these changes. Updated information will otherwise always be readily available on our website.

Contact information
XL-gruppen, represented by the CEO, is responsible for the company’s processing of personal information.

Telephone: +47 97 93 00 00
Address: XL-gruppen AS, Kongens gate 19, N-6002 Ålesund, Norway